Maria Sanders
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Women's Loafers
In Sizes 7, 8, 9, 10, 11, and 12 Price: $123.99
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Women's Flats with Strap
In Sizes 7, 8, 9, 10, 11, and 12 Price: $99.99
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Women's Red High Heels
Sizes 6, 7, 8, 9, 10, 11, and 12 Price: $149.99
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I'VE LOST THE RETURNS FORM I RECEIVED WITH MY DELIVERY, WHAT DO I DO?
You can download a returns form (attached to this article) or simply head to ouronline formand fill it out to make a returns request.
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WHAT DO I DO IF I NEED TO RETURN SOMETHING?
If you need to make a return use the submit a return request via the "Submit a request" button above or reach out to us at support@zenshop.com and our team can assist you.
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HOW DO I INITIATE A REFUND?
If you wish to exchange an item, please follow the process below: Step 1: Submit a request through this portal with the "Refund" form. Step 2: Please fill out your order number and the reason f...
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REFUNDS AND STORE CREDIT
All orders are eligible for a refund when the order is returned within 30 days of the purchase date, for store credit or by refunding the amount to the original payment method.
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HOW DO I MAKE A CHANGE TO MY ORDER?
You can make changes to your order by logging into your account if your item has not dispatched yet. If your items have dispatched, you’ll have to make a return or exchange instead once you receive...
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HOW DO I TRACK MY ORDER?
If you’ve placed an order and wish to track it, read below for more information. Once your order has been dispatched from our warehouse, you will receive an email with your tracking number. You w...
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DELIVERY DELAYS DUE TO BAD WEATHER
In cases of extreme inclement weather, the deliver of your order may be delayed. The following delays can be expected: For Standard Delivery (normally 3-5 days), expect up to 2-days delay. For Pre...